1. Who We Are
This website, https://glasslifterrental.ae, is operated by SYED SHABAB HEAVY EQUIPMENT RENTAL L.L.C (“we”, “us”, “our”), a company based in the United Arab Emirates. We provide vacuum glass lifter rental services (450kg, 500kg, 800kg, 900kg and 2000kg) to contractors and glass installation teams in Dubai, Sharjah, Ajman, Abu Dhabi, Ras Al Khaimah and across the UAE.
This Privacy Policy explains what personal data we collect when you visit our website or contact us, how we use it, and what rights you have. By using this website, you agree to the practices described here.
2. Information We Collect
Information you give us
When you fill in our Contact form, use the “Call me back” request form, or contact us by phone, email or WhatsApp, we may collect:
- Your name
- Your phone number
- Your email address
- Your company name and project location (if provided)
- Details of your rental enquiry, such as the glass lifter capacity, rental period and site requirements
- Any other information you choose to include in your message
Information collected automatically
When you browse our website, we may automatically collect:
- IP address
- Browser type and version, and device type
- Pages you visit, time spent, and the website you came from
- Approximate location (city or country level)
Comments
If comments are enabled on the site and you leave one, we collect the details in the comment form, plus your IP address and browser user agent string to help detect spam.
3. How We Use Your Information
We use your information to:
- Respond to your enquiries and call-back requests
- Prepare quotations and arrange rental, delivery and collection of equipment
- Communicate with you about your booking, including confirmations and support
- Improve our website, services and user experience
- Protect our website against spam, fraud and misuse
- Comply with legal and regulatory obligations in the UAE
We do not sell your personal data.
4. Cookies
Our website uses cookies and similar technologies to make the site work properly and to understand how visitors use it.
- Essential cookies: needed for the website to function and stay secure.
- Analytics cookies: help us understand which pages are visited and how the site performs (for example, through tools such as Google Analytics, where enabled).
- Comment cookies: if you leave a comment, you may choose to save your name, email and website in cookies for one year, so you do not have to re-enter them.
- Login cookies: if you log in to our site (staff and administrators only), cookies remember your login for up to two weeks if you select “Remember Me”.
You can control or delete cookies through your browser settings. Blocking some cookies may affect how the website works.
5. Who We Share Your Data With
We only share your information when necessary and only with:
- Our group and operations team, including our main equipment rental business, for the purpose of handling your enquiry and rental
- Service providers that help us run this website, such as web hosting, email delivery, analytics and spam-protection services
- Authorities, when required by UAE law or a valid legal request
These providers may only use your data to perform services for us.
6. Embedded Content and Third-Party Links
Pages on this site may include embedded content (such as maps, videos or social media buttons) or links to other websites. These third parties may collect data about you, use cookies and track your interaction with their content, as if you had visited their website directly. We are not responsible for the privacy practices of other websites, so please read their policies.
7. Data Retention
We keep your personal data only as long as needed for the purposes in this policy, including handling your enquiry, delivering our services, and meeting legal, accounting and record-keeping requirements. Enquiry and contact form data is generally kept for as long as it is needed to manage our business relationship with you. Comments and their metadata may be retained so that follow-up comments can be recognised and approved.
8. Data Security
We take reasonable technical and organisational steps to protect your data from loss, misuse, unauthorised access and disclosure, including secure hosting and restricted access to our systems. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Subject to UAE law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you may have the right to:
- Request access to the personal data we hold about you
- Ask us to correct inaccurate or incomplete data
- Ask us to delete your data, except where we must keep it for legal, administrative or security reasons
- Object to or ask us to restrict certain processing of your data
- Withdraw your consent at any time, where processing is based on consent
To make a request, contact us using the details below. We may need to verify your identity first.
10. Automated Decision-Making
We do not use your personal data for automated decision-making or profiling that produces legal effects on you. Comments may be checked by an automated spam-detection service.
11. Children’s Privacy
Our services are intended for businesses and contractors. Our website is not directed at children under 18, and we do not knowingly collect personal data from them.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. We encourage you to review it periodically.
13. Contact Us
If you have any questions about this Privacy Policy or want to exercise your data rights, please contact us:
SYED SHABAB HEAVY EQUIPMENT RENTAL L.L.C
Email: glasslifter@ssrental.ae
Website: https://glasslifterrental.ae
Address:
Office: Office 206, Oberoi Building
Al Quoz 3, Dubai
Warehouse: Unit No.22, Plot No. 0469,
Ajman Industrial area 2, Ajman